Our Hours
Each of our doctors maintains an independent schedule to give our patients the most convenient appointment times possible:

Dr. Renzi

Dr. House

 *Please note that our doctors’ schedules are subject to change. Our office staff is normally available Monday through Thursday from 7 a.m. to 5 p.m. and Friday from 7 a.m. to 12 p.m.

Appointments
Your scheduled appointment time has been reserved specifically for you. We request notice two business days in advance if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Orthodontic Appointments
In order to ensure quality orthodontic care, it is imperative that our parents and patients understand the manner in which we schedule our appointments. Most parents work and all children attend school. Since the vast majority of our patients are of school age, it is unavoidable that some school is missed even though we make every effort to minimize this. Orthodontic maintenance and adjustment appointments usually take 10-20 minutes; therefore, we reserve after-school hours for these kinds of appointments, since we can accommodate the greatest number of patients in the after-school hours. Longer appointments, repair appointments, and restorative and surgical care appointments are scheduled during school hours and orthodontic patients are not seen on a ‘walk-in’ basis.

We will be glad to work around certain classes that are very important or ones in which your child may be having problems. School excuses are provided for each appointment and it is important for the patient to turn these in. Thus, our afternoon appointments are scheduled so as many patients as possible do not have to miss school. If the patient is a student, these appointments often can be arranged during study period, lunch time, recess, before school, or in-service days.

Emergencies
If you encounter an emergency during our work hours, call our receptionist so that she may schedule you and have the office prepared for your arrival. If you encounter an emergency after hours, call our office and our voicemail will instruct you on how to page the doctor on call.

Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.